Privacy Policy - Opale Agency

1. Introduction

‍Opale Agency, a brand operated by Ralia Solutions, a sole trader registered in the United Kingdom, is committed to protecting your personal data in accordance with the GDPR (EU Regulation 2016/679) and the UK GDPR.

‍Address: Lampton Residence, Exeter Road, BH2 5AY, Bournemouth, UK
Contact: contact@opaleagency.fr
Data Controller: Ralia SolutionsThis policy explains how we collect, use, and protect your data in the context of our talent prospecting services.

‍2. Data Collected

‍To provide our prospecting service with brands, we collect:
‍
‍Personal Information: Name, surname, email, phone number, date of birth, address, country.
‍Professional Profile: Measurements (height, weight), photos (headshot, mid-length, full-body), links to social media, experience, motivations.
‍Payment Data: Information processed via Stripe for annual membership.This data is necessary to assess your application, present you to brands, and manage your membership.

‍3. Use of Data

‍Your data is used to:Seek out brands and companies that match your profile.Provide collaboration opportunities and facilitate connections.Manage your account and communicate with you (confirmations, appointments).Improve our services through anonymized analytics.Your data is never sold or used for purposes other than those related to your membership.

‍4. Data Recipients and TransfersHosting:

Your data is stored securely with OVH, 2 rue Kellermann, 59100 Roubaix, France.
‍Sharing: Your profile (information and photos) is shared with the brands we contact on your behalf.
‍International Transfers: As we are based in the UK, we may transfer data to the EU or other countries while complying with GDPR and UK GDPR requirements.

‍5. Data Retention

Active Membership: Your data is retained for one year and as long as you remain subscribed.
‍Unsuccessful Applications: Deleted within 6 months.Payments: Stripe data is retained according to their policy (see Stripe.com).

‍6. Your Rights

‍Under GDPR and UK GDPR, you can:Access your data.Request correction or deletion.Request a copy of your data (portability).Object to its use.File a complaint with the CNIL (www.cnil.fr) or ICO (www.ico.org.uk).To exercise these rights, contact us at contact@opaleagency.fr. We will respond within 30 days.

‍7. Security

‍We protect your data through:Encryption and anti-intrusion measures on OVH servers.Restricted access for our trained internal team.Secure payments via Stripe.

‍8. Cookies

‍Our website uses cookies to enhance navigation and analyze traffic (anonymized data). You can accept or refuse cookies via our consent banner.

‍9. Contact

‍For any questions regarding your data or our services, please contact us at:
‍Email: contact@opaleagency.fr
Website: www.opaleagency.fr